We Value Our Agents!

Our goal at Kniesel’s Collision is to ensure a positive repair experience for your insured. We understand that your client’s claims experience directly relates to retention and growth of your book of business. At Kniesel’s, our goal is to be a positive reflection of your brand!

At Kniesel’s, we understand the importance of the agent’s involvement and have developed an agent email program to keep the agent informed during the claims process. JD Power’s Claim Satisfaction Surveys have shown that agents that are perceived as being involved in the claims process experience higher retention rates, as well as increased customer satisfaction indexes.

Click here for the most recent J D Power Auto Claims Satisfaction Survey.

5th Gear class

Local Provider of Continuing Education for the Insurance Professional

Kniesel’s Collision has partnered with 5th Gear Enterprises, a leader in professional insurance CE training. Through this partnership, we specialize in quality, customized CE class offerings at no cost for the busy insurance professional.

Kniesel’s has been proud to be able to offer both on-line classes, as well as exciting live courses presented throughout the year.  However, due to COVID-19 restrictions, only virtual courses are currently scheduled.

These courses are pre-approved and reported directly to the California Department of Insurance. An agent license is not required to partake in our continuing education courses.

If you are interested in obtaining your personal registration code or taking advantage of any of the live courses offered this year, please contact Rebecca Endres at or (916) 300-4959.

Already registered for on-line CE courses? Click here for access to your continuing education account:

2021 Continuing Education Schedule

After selecting the course(s) you want to take, please fill out the form below and click on the submit button to reserve your spot in the class.

Sign Up for Courses

Available Courses – Spring 2021


Credits: 3 Date: March 10, 2021
Seats: 40 Time: 1:00 pm – 4:00 pm
Location: Virtual
Instructor: 5th Gear


Credits: 3 Date: March 17, 2020
Seats: 40 Time: 1:00 pm – 4:00 pm
Location: Virtual
Instructor: 5th Gear

Let us know!

Please send your agent liaison a quick email or text to let us know your client is coming in, and any special needs they might have during the repair of their vehicle. You can contact your liaison, Rebecca Endres, at (916) 300-4959 or via email at

When one of your clients has a vehicle at Kniesel’s, we will keep you updated via email during the claims process.

Please have your customers let us know that you’re their agent, so we can ensure you are kept updated during the claims process.